Order and Delivery

You can also check the products you ordered from the My Orders screen on the My Account page after logging in.

Orders placed outside of working hours are processed within the first working hour following the order.

Product delivery is made with a contracted cargo company within 1 to 4 working days, depending on the distance of your settlement. The customer is informed of delays that may occur due to disruptions in the supply of the product or the extension of the bank approval process, and the order is canceled if he wishes.

For products purchased with pre-order, the delivery process begins when the product is in stock.

The customer has the right to cancel the order due to delays and losses that may occur in the cargo.

The customer must provide the correct delivery address when ordering the product. When the product is delivered to the specified address, the seller fulfills its delivery duty. The seller is not responsible for false information.

Packages that you find to be damaged during delivery should not be accepted, a report should be kept if possible and we should be notified. If a new delivery is requested, it will be carried out as soon as possible.

For orders made by money order/EFT, after the money order/eft transaction is completed, it should be reported to info@opesdikal.com or customer service at 0232 465 29 65 in order for the order to be confirmed.

For orders made by money order/EFT, your orders that are not paid within 1 business day will be cancelled.

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